The entire team at our Zeeland veterinary animal hospital is dedicated to our beloved patients and their proud owners. We are backed by years of experience and a true passion for pets.Book An Appointment
What to Expect at a Veterinary Appointment
Understanding what you can expect at your first appointment will help make the process easier for both you and your pet.
When you arrive, we will ask you to complete our New Patient Form. To save some time, you can complete the New Patient Form online before your appointment.
Meet Your Veterinarian
One of our team members will review your pet's history and discuss their issues. You may ask any questions you have and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been examined, we will provide you with a diagnosis and treatment options. Your veterinarian will work with you to determine a treatment plan for your pet.
Following your visit, we will create a thorough report of our diagnosis, including a summary of the discussion we had with you and your pet's treatment plan. We will keep this information as a reference for whenever you need it.
Our Pet Care Philosophy
We are delighted to serve pet owners throughout Zeeland, and are committed to providing state-of-the-art veterinary service to you and your pet with care and compassion.
We are passionate about preventive care, client education and providing comprehensive surgical care to Zeeland pets. By doing this, we're able to achieve our mission of helping pets and their people stay together longer.
Find out about our office policies, appointment booking and payment options by reading these hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept payment by cash, check, Visa, MasterCard, Discover, and American Express.
- Are there payment plans available for my pet’s care?
We are proud to offer CareCredit as a financing option. They offer an easy application process that will give you results in minutes.
- Will I be provided with an estimate of costs?
You will be provided with a good-faith estimate of our costs prior to your pet's treatment. However, unforeseen circumstances may arise that impact your final bill.
We will always review our written estimate with all clients before they leave our facility. A deposit based on our estimate is required prior to any further treatment.
- Should I call ahead to book an appointment?
Yes, please call ahead to book an appointment to ensure we have room in our schedule to see your pet.
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible so that we can offer the space in our schedule to other clients.
- What types of animals do you treat?
We provide veterinary care for cats and dogs.
- Where can I purchase my pet's prescription and food?
You can purchase all the medications and specialty food your pet needs either via our online store or our in-house pharmacy.
- What are the fees associated with a specialty appointment?
You are financially responsible for the initial examination fee and any diagnostics or treatment that you consent to for your pet’s treatment. This payment is due at the time of service.
For further hospitalization, diagnostics, or surgery, a deposit is required upfront with payment due in full when your pet is discharged.
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit.
Get financing with CareCredit quickly and easily, so your pet can get the care they need.